In the world of human communication, words are just one small part of the equation. Nonverbal cues, such as facial expressions, body language, and eye contact, also play a significant role in conveying messages and building relationships. In fact, studies have shown that at least 70 percent of all human communication is nonverbal. Shocking, right?

Nonverbal cues have a lot of power. If you interact with someone when you’re feeling nervous or angry, there’s a good chance those feelings will rub off on the person you’re speaking to. And if you’re happy and excited, those feelings will be reflected, too.

As hearing health professionals at West Coast Hearing & Balance Center, we understand the importance of effective communicationboth verbal and nonverbal. We know that communication can make or break your experience as a patient, and we strive to ensure you have a positive experience each time you interact with our team.

Enhancing Trust and Understanding Through Nonverbal Cues

Here at West Coast Hearing & Balance Center, our relationships with our patients are built on trust. Did you know it only takes two minutes to form an opinion about someone you’re interacting with? A person’s posture, eye contact, and facial expressions can instantly make you want to engage further or leave the conversation right away.

The first impressions created with our patients are critical in building trust and establishing a comfortable environment. Navigating the challenges that come with hearing loss can come with a lot of emotions, concerns, and even fear, and our goal is to help our patients feel safe and supported.

To put our patients at ease, our team employs nonverbal cues such as warm smiles, eye contact, and welcoming body language. These cues create a space for open communication, ensuring that you feel heard and supported throughout your journey.

The Power of Visual Demonstrations

Audiology can be a complex topic at times, and verbal explanations alone may not fully convey certain concepts. At West Coast Hearing & Balance Center, our team may utilize visual aids, facial expressions, and gestures to enhance your understanding of complicated topics.

By incorporating visual demonstrations, we can effectively explain various aspects of your hearing health, present treatment options, and educate you about your individual conditions.

The Art of Active Listening 

Active listening lies at the heart of our practice. It involves not just hearing your words, but also paying attention to your nonverbal cues and deeply understanding your needs. When you communicate with us, we strive to actively listen to both your words and nonverbal feedback.

Your facial expressions, body language, and gestures provide valuable insights, allowing us to tailor our approach to ensure that you feel heard, understood, and supported throughout your journey to better hearing health. By embracing active listening, we’re better able to offer personalized treatment recommendations for you.

Empowering You on Your Journey to Better Hearing

Here at West Coast Hearing & Balance Center, our goal is to empower you to take ownership of your hearing health journey. You’re always welcome to share your concerns, ask questions, and actively engage in conversations with our team.

Through nonverbal cues such as maintaining eye contact and open body language, we communicate our respect for your experiences and opinions. Because we foster an environment where your voice is heard, you’re able to play an active role in determining the best path forward for your hearing health.

Hearing Support in Ventura and Los Angeles County

If you or a loved one is experiencing symptoms of hearing loss, our team is here for you.

Lead audiologist Dr. Gregory Frazer is one of the most decorated audiologists in the United States.

It’s this experience that has led tens of thousands of patients in the Ventura and Los Angeles areas to trust West Coast Hearing & Balance with their hearing health.

When you partner with us, you can feel at ease knowing that you’re putting your hearing health in capable, caring hands.

To schedule an appointment or ask us any questions you may have, you can call us at:

Have Questions? We're here to help!

Thousand Oaks location at (805) 379-0824  |  Simi Valley location at (805) 583-8698  |  Oxnard location at (805) 983-4214  |  Camarillo location at (805) 484-5951

Or request a callback, and one of our friendly experts will get back to you.

Do you know somebody that needs to see this? Why not share it?

Gregory PhD, AuD, CCC-A, ABA, NBC-HIS

Dr. Gregory Frazer entered private practice Audiology and Hearing Aid Dispensing in 1982. For 14 years he owned and operated Hearing Care Associates, which had 23 offices and was one of the largest audiology private practices in the U.S. Dr. Frazer is a well-known clinician and teacher, and was the first audiologist to obtain dual doctorates in Audiology, both a PhD. in Audiology as well as the new Clinical Doctorate of Audiology, the AuD.