Patient Stories

I first realized I had a hearing challenge when my family grew tired of me always saying “what” whenever they talked to me. I book an appointment with West Coast Hearing & Balance because people I know were very happy with them.

My first impression of the clinic was that I was very impressed with the extensive hearing tests they performed. Wearing hearing aids has definitely changed my life, allowing me to have conversations with my family and friends, and hear what people are saying without constantly asking them to repeat themselves. If you’re concerned about your hearing and considering a visit, I’d say go for it—you have nothing to lose and lots to gain. I’m sure you will be happy with West Coast Hearing & Balance.

When my daughter failed the newborn hearing screening at the hospital, I was terrified and had no idea what it would mean for her future. I knew about the hearing loss for about three years before contacting West Coast Hearing & Balance.

My first impressions were very positive—everyone in the office was kind, compassionate, and knowledgeable. I knew we were in good hands. Knowing my daughter is wearing her hearing aid has helped me worry less about her safety, especially in large, noisy settings where locating sounds is so important. If you’re concerned about your hearing and considering a visit, it is absolutely worth your time to go and have a consultation.

I first realized something was up with my hearing when my husband complained about it. Despite enduring 10 years of family complaints and struggling to participate in group conversations, I avoided seeking help because I didn’t want to be seen as “old,” even though I’m in my 40s.

My first visit to West Coast Hearing & Balance was very positive; the staff was reassuring and confident they could help me. Even the office assistant shared her own journey with hearing loss, making me feel less alone.

Since getting hearing aids, I can fully participate in conversations, and my relationships have become closer because I no longer have to ask people to repeat themselves. To anyone concerned about their hearing and considering a visit, I would say, “Go get your hearing checked. There are many options, including Lyric hearing aids that are completely invisible. No one will even know you’re wearing them. Plus, addressing hearing loss is crucial, as there is a link between hearing loss and Alzheimer’s, so it’s important to get this done as soon as possible.”

I gradually became aware that I had issues with my hearing as family members started telling me that I was asking them to repeat themselves more often. Before contacting West Coast Hearing & Balance, I had some concerns about selecting a device that was right for me. Upon my first visit, I was very impressed – the office staff was helpful, and Dr. Nelson was very nice and welcoming.

Since getting hearing aids, I enjoy being able to hear conversations in all kinds of settings and feel more comfortable in social situations. To anyone concerned about their hearing and considering a visit, I’d say, “Go in and talk to them. They will answer your questions and explain how hearing devices can work for you.

I first noticed something was wrong with my hearing when I kept having trouble understanding what people were saying on TV and had to constantly ask my husband to repeat what was said. As a teacher, I noticed during COVID, with everyone wearing masks, I couldn’t clearly hear my students and often asked them to repeat themselves. Even after COVID, my students still sounded like they were mumbling to me.

Interestingly, I can hear clearly on the phone, and I love that my hearing aids connect to my phone for listening to audiobooks, as they are much more comfortable than earbuds. People are always surprised when I tell them I wear hearing aids because they are invisible. Thanks to my hearing aids, I can now hear my students clearly and no longer disrupt TV shows by asking my husband to repeat dialogues. While I can hear without the hearing aids, I miss the clarity in speech that they provide.

Before contacting West Coast Hearing & Balance, my main concerns were about the price of hearing aids and whether they would be visible. When I first visited the clinic, my impressions were very positive—they were great, friendly, and patient.

Since wearing the hearing aids, my life has significantly improved. I no longer annoy my students by asking them to repeat themselves, and I sleep better because I can listen to audiobooks at night, and I don’t even feel the hearing aids in my ears. I also don’t annoy my husband anymore by repeatedly asking him what was said on TV.

To anyone concerned about their hearing and considering visiting West Coast Hearing & Balance, I would say, “Go get checked as soon as possible.” I really appreciate that if my hearing loss worsens, my hearing aids can be adjusted to my prescription without needing to buy new ones.

The moment I first suspected something was wrong with my ears was when my wife told me how loud the TV was. Initially, I had concerns about contacting West Coast Hearing & Balance because I didn’t want some clunky big device on my ear. However, my first impressions were very positive; the doctors were friendly and caring.

After getting Lyric devices, I found that I can pretty much do anything with them. If you’re concerned about your hearing and considering visiting, I would say let West Coast show you the different options available.

I went completely deaf in my right ear in a split second. It was a scary moment. After I found out that my hearing loss was due to a brain tumor, I was looking for solutions, knowing I would never hear again in my right ear. I was suggested to try a new technology hearing aid—a sending unit worn in my right ear that transmitted sound to an aid in my left ear. Although it’s not perfect, it has helped me a lot.

My first impressions of West Coast Hearing & Balance were that they were kind, knowledgeable, problem-solving, and professional. The pros of wearing hearing aids far outweigh the cons. They are very helpful when I’m driving and someone is talking to me from the right side, and they aid with normal conversations. However, in very noisy places with lots of people speaking simultaneously, it can get confusing to understand.

To anyone concerned about their hearing and considering a visit to West Coast Hearing & Balance, I would say it’s a great choice.

I have a hearing challenge due to a mild hereditary loss on my father’s side; both my 2 brothers and 2 sisters also wear hearing aids. When I first visited West Coast Hearing & Balance Center, it was a very positive experience; everyone was kind, considerate, and concerned about my hearing health.

As my hearing loss worsened over time, I was eventually classified as having severe hearing loss. However, with my aids, I can do anything I want and hear without straining or guessing what others are saying. For anyone concerned about their hearing and considering a visit, I would say: Get there ASAP.

I first realized something was up with my ears when I kept having to ask people, especially my wife, to repeat themselves.

My first impressions of the clinic were very positive—they thoroughly understood mine and my wife’s concerns and were very informative and helpful. Since I started wearing hearing aids, the impact on my life has been tremendous; I no longer need to have people repeat what they said or risk misunderstanding them. To anybody concerned about their hearing and considering a visit, I would say, “Go see Dr. Nelson; he will change your life for the better.”

I had to strain to hear conversations in any room that had noise. I contacted West Coast Hearing & Balance because I have known the physicians in this group for many years and trusted their recommendation.

My first impression of the clinic was that everyone was competent and caring, and they explained all the testing thoroughly. Hearing aids have allowed me to live a relatively normal life. If you’re concerned about your hearing and considering a visit, I would say, “Make an appointment and ask your questions.”

Several years ago, I realized something was wrong with my hearing when my hearing issues began to interfere with my performance as an attorney. In the courtroom, I started missing words and sentences from other attorneys, judges, and witnesses. This made me concerned that I couldn’t function properly in my role, which could directly affect the outcome for my clients. My biggest fear was that I was not performing my best for my clients who were paying me to achieve results.

When I first interacted with West Coast Hearing & Balance, my impression was that everyone, from the audiologists to the front desk staff, was friendly and helpful. My hearing aids have since made a significant impact on my life, particularly in improving communication with my wife, who was as frustrated as I was. I had tried several other places and was often disappointed with the hearing aids I purchased. However, having decent hearing aids was essential, and whenever I had problems, the team at West Coast Hearing & Balance instantly solved them.

To somebody concerned about their hearing and considering a visit, I would recommend being tested at West Coast Hearing & Balance and doing it soon.

I first realized something was up with my ears when my wife had to speak louder to accommodate me. My biggest concern was the cost. However, my first impressions of the clinic were very positive as everyone was so kind and helpful.

Now that I wear hearing aids, I love the fact that I can hear so well. For anyone concerned about their hearing and considering a visit, I would advise, “Don’t wait too long before being tested.”

When I couldn’t understand what my grandchildren were saying to me, I kept asking them to repeat themselves until they eventually stopped talking to me. I didn’t blame them. I reached out to West Coast Hearing & Balance because hearing problems run in my family.

My first impression of the clinic was very positive. They were very kind, very concerned, and extremely helpful. They explained everything thoroughly without talking down to me. Since getting hearing aids, I can now participate in conversations without constantly asking others to repeat themselves. I am able to understand speech even in noisy situations such as restaurants or parties.

To anyone concerned about their hearing and considering a visit, I would say, “RUN, don’t walk! Get the help to make you hear better and get on with your life! Don’t stay isolated because you can’t hear clearly!”

I first realized something was wrong with my hearing about thirty years ago, and it was a complete shock. I had no idea my hearing was bad because I had learned to read lips and facial expressions. It wasn’t until I went to college and had a professor who relied solely on oral communication, with no books or handouts, that I began to struggle significantly. I was failing and couldn’t understand why, so I had my hearing tested, which revealed a fifty percent hearing loss. Discovering this, my world changed for the better with hearing aids—I no longer had to work so hard to hear people speaking.

Before contacting West Coast Hearing & Balance, I was concerned about the cost of hearing aids. However, my first impressions of the clinic were very positive; they were very professional and thoughtful. Without my hearing aids, I would be severely hard of hearing, so they truly make my life much easier. To anyone concerned about their hearing and considering a visit, I would say, “Go for it.” My experience has been very positive.

I can’t pinpoint the exact moment I realized I had a hearing challenge because it came on so gradually.
When I visited the clinic I found the team were professional, knowledgeable, and courteous. Since wearing hearing aids, they have significantly improved my life—my wife no longer has to scream at me, I can hear customers’ questions, and I can catch every conversation in a restaurant all at once. For anyone concerned about their hearing, I would say, “Go there and have them address your concerns.”

I first realized there might be a problem with my hearing during my daily meetings with my coffee group outside Camarillo’s Starbucks. They frequently noted my “What did you say?” and “I’m sorry,” pointing out my missed conversations. Before contacting West Coast Hearing & Balance, I didn’t have specific fears but was influenced by everyone around me suggesting I needed help. My first impression of the clinic was very positive; I was struck by the kindness and valuable recommendations I received after your testing of my hearing.

Upon being fitted with hearing aids, they made an immediate and significant impact on my life. From the first minute I used them, my respect for your services was substantially elevated, and my hearing improved dramatically. My landlord and family, who live just above me, were no longer blasted by the loud volume of my TV every night. To anyone concerned about their hearing, I would say that people who bring it to your attention are genuinely kind. And would you believe, I didn’t even realize how much I was missing.

I first realized I had a hearing challenge when I was young. I was worried that I might never be able to hear again before contacting West Coast Hearing & Balance. My first impression of the clinic was very positive—I’m glad West Coast was able to help me. Wearing hearing aids has significantly impacted my life; I can now hear things and talk to people more easily. I highly recommend everyone go to West Coast Hearing & Balance because they will take good care of you.

I was too young to really be aware of my hearing challenge, but I was more focused on finding something affordable. Before contacting West Coast Hearing & Balance, I had concerns about whether hearing aids would actually help. My first impression of the clinic was very positive; everyone was welcoming and thorough. Since getting my hearing aids, they have positively impacted my life. For anyone concerned about their hearing, I would definitely recommend going to see Dr. Nelson.

“The pivotal moment when I realized I had a hearing loss came when my boss asked me if I was ok after my work colleagues reported that I wouldn’t respond to them on occasions. I knew I had trouble hearing certain people and having the TV volume up a little louder but I was only 34. I felt embarrassed and worried. My fears were mainly based around the thought of needing hearing aids at a young age and the stigma surrounding it but hearing aids have drastically changed my life! The staff at West Coast Hearing & Balance Center were so kind and knowledgeable.

They put my fears to rest and helped me find the hearing aid that was right for me. I can now hear at work and school, I no longer avoid situations where I might have trouble hearing and I am so much happier and more confident. If you think you have a hearing loss just go for the test and see where you are. Get the hearing aids and try them out – your confidence and relationships will blossom! I highly recommend West Coast Hearing & Balance Center”

“I realized that I might have a hearing loss when my family and friends started having to repeat themselves and frequently told me I had the TV volume up too loud. The thought that put me off booking an appointment was the fear of how much it would cost. When I got there, Dr.Nelson put my fears to rest and made me feel very relaxed. Now that I have my new hearing aids, I feel great and can hear so much better. I would recommend West Coast Hearing & Balance Center to anyone considering getting their hearing checked!”

My experience with West Coast Hearing & Balance Center was absolutely fantastic, and I would rate it a 10 out of 10. I had been struggling with hearing challenges for about 20 years and had already seen two other audiologists and tried two sets of hearing aids before reaching out to West Coast Hearing & Balance Center. However, from the moment I contacted them, I felt confident and at ease.

I was really impressed with their professionalism and knowledge. Both Esmeralda and Dr. Nelson made me feel comfortable right away and took the time to listen to my concerns.

When I received my new hearing aids from West Coast Hearing & Balance Center, I was amazed at the difference they made. They were so much more effective than my previous ones, and they have really had a positive impact on my life. I would highly recommend this center to anyone who is concerned about their hearing.

What impressed me most about West Coast Hearing & Balance Center was their commitment to providing excellent service. They were always available to help me with any issues I had, and they went out of their way to make sure that I was completely satisfied with my hearing aids.

My favorite thing about working with West Coast Hearing & Balance Center was definitely their willingness to go above and beyond to ensure that their customers are happy.

I had been experiencing trouble hearing children’s voices and some women’s voices as well. I even failed the AARP telephone hearing test, which made me realize that I needed to get a professional evaluation. That’s when I decided to visit West Coast Hearing & Balance Center.

My experience with Dr. Navarro was simply amazing. She was very considerate, patient, and kind throughout the entire testing process. She took the time to explain every step of the process, which helped me feel at ease.

After receiving my new hearing aids from West Coast Hearing & Balance Center, everything is so much clearer now! I’m grateful for the support I received, and I would definitely encourage anyone experiencing hearing challenges not to hesitate and make an appointment at the center. The staff is very helpful, and the office even contacted my family physician to get an order so that the initial evaluations would be covered by insurance.

Dr. Joanna Navarro is the best! Her professionalism and knowledge were impressive, and she made the entire process a lot easier. I am very happy with the results and the support I received from the center.

My hearing loss was a gradual process, and it became noticeable when I started struggling to understand words with letters C, S, and B. I knew deep down that I needed hearing aids, and so I decided to visit West Coast Hearing & Balance Center.

From the moment I walked in, I was impressed with the clean offices, comprehensive hearing booth, and competent staff. They made me feel comfortable and took the time to listen to my concerns. The staff was personable, friendly, and professional throughout my entire visit.

After receiving my new hearing aids from West Coast Hearing & Balance Center, I noticed a significant improvement in my hearing ability. They eliminated the frustration I had been experiencing, and I could finally hear and understand conversations more clearly.

To anyone who is hesitant about getting hearing aids, I would say this: Put your ego aside and recognize that your quality of life will be improved. It’s important to take care of your hearing health, and West Coast Hearing & Balance Center can help you do that in a professional and compassionate way.

I gradually realized that I had a hearing problem when I had to ask people to repeat themselves frequently. I used to make excuses and say that they were mumbling, but I knew deep down that it was my hearing that was the issue. I didn’t have any major concerns except for my vanity, as I didn’t want to wear large and obvious hearing aids.

When I went to see Dr. Nelson, he was easy to talk to and he explained all of my options in a straightforward manner. He was able to put me at ease and alleviate my misgivings about wearing hearing aids.

Since getting my hearing aids, my daily routine has significantly improved. My family is happy that I don’t have to keep the TV volume at full blast, and I can now engage in normal conversations without feeling frustrated or irritated. I wear my hearing aids all day and only take them out at night. Though they are not perfect, the occasional scratchy sensation or ambient noise pales in comparison to the benefits they provide.

I would recommend that anyone with hearing problems get them checked out. I was concerned about the cost, but Dr. Nelson checked my insurance and found that a significant portion of the cost was covered. In hindsight, I would have paid the full price anyway, as the improvement to my quality of life is priceless.

Overall, my experience with Dr. Nelson and getting hearing aids was positive, and I encourage anyone with hearing difficulties to seek help.

About a decade ago, my children used to tease me because I frequently asked them to repeat what they said. While they found it amusing, I knew deep down that it wasn’t a laughing matter. I noticed that I kept turning up the TV volume, while they kept asking me to turn it down, and the same with the radio.

It dawned on me that I might have a hearing issue. I also realized that I struggled to comprehend what people were saying unless they were facing me directly. I had to rely on lip reading to follow conversations, and that wasn’t a good sign. It was time to get my hearing checked.

At the time, I was living in Utah and was concerned about the prospect of wearing hearing aids and if I could afford them. I wear glasses, so I was worried if I could use hearing aids with glasses and if they would fit behind my ears since my ears are quite close to my head. Before visiting the doctor, I thought it was just my right ear that had issues.

Eventually, I got my hearing aids fitted for both ears in Utah. When I moved to California, I had to get my ears checked again, and I was anxious about whether they would work with my existing hearing aids. However, the staff at West Coast Hearing & Balance Center in Oxnard was incredibly kind to me. They had experience with my type of hearing aids, which put my mind at ease, and they assured me that they could help me. The entire team was professional yet warm and friendly.

Now, having my hearing aids on is a whole different experience. My hearing has worsened over the years, and when I don’t have them in, I miss so much. But when they’re in, everyday sounds are much clearer, and I can hear people talking much better. I understand most of what they’re saying now. However, they aren’t very helpful when people mumble or speak softly. For that reason, I still prefer to use closed captions when watching TV. It’s just more convenient for me to understand what’s being said. I use Bluetooth hearing aids, and it’s so convenient to have phone calls go straight to them.

For anyone who might be concerned about their hearing, I would recommend getting it checked at West Coast Hearing & Balance Center. Don’t be afraid to put your mind at rest and find out if there’s a problem and if it can be fixed. If they can help you hear better, go for it. It’s much better than walking around in a muffled world. The people there were so friendly and easy to work with. I had a great experience.

I was in a really tough spot when I first realized that my hearing might be a problem. I couldn’t bear the thought of the impact it could have on my relationships and my ability to make a living. It was a really desperate feeling that I wouldn’t wish on anyone.

At first, I wasn’t even sure if there was anything that could be done to help me. I felt like I might be stuck with this problem forever. But then, by chance, I met someone who had been a patient of Dr. Nelson’s. She spoke so highly of him and her positive experience gave me some hope.

I decided to make an appointment with Dr. Nelson and I’m so glad I did. From the very first interaction with his staff (Esmeralda), I felt like I was in good hands. They were kind, patient, and so helpful.

Now, thanks to Dr. Nelson and his team, I’m functioning really well both in my personal relationships and at work. It’s made such a big difference in my life.

If you’re experiencing any hearing problems, I highly recommend making an appointment with Dr. Nelson. He and his staff are not only effective but also charming and good-humored. I can’t say enough good things about them.

Trust me, if you’re feeling at all like I was, make your appointment now. You won’t regret it.

It was definitely a cause for concern when I couldn’t hear my grandkids properly. It was heartbreaking to miss out on their conversations and laughter, and it made me feel disconnected from them.

But I’m so glad I found West Coast Hearing & Balance Center. I had heard great recommendations and was relieved to find that they lived up to their reputation. The staff was incredibly kind and made me feel comfortable throughout the entire process.

And the results were truly amazing. It’s like a whole new world has opened up to me – I can hear birds chirping, music playing, and most importantly, I can fully engage with my grandkids. It has made such a positive impact on my life.

If you’re struggling with your hearing, don’t wait any longer. Make an appointment with Dr. Nelson – he truly is the best. I can’t recommend this center enough. Thank you for giving me back the gift of hearing!

In 2018, my wife suggested I visit West Coast Hearing & Balance Center. Given that my wife had trusted them for many years, I had no concerns and decided to check it out. Located on Main Street in Ventura, I was immediately impressed with the location and staff.

Upon entering, I felt like I was transported to another world. I learned that West Coast Hearing & Balance Center caters to veterans, which was a huge plus for me. The office staff was incredibly helpful and attentive, making me feel welcomed and comfortable. I appreciated their dedication to making sure that my experience was a positive one.

Overall, my visit to West Coast Hearing & Balance Center was an outstanding experience. The staff was knowledgeable, friendly, and professional, and I felt like I was in good hands. I would definitely recommend this place to anyone looking for high-quality service in a warm and welcoming environment. Thank you, West Coast Hearing & Balance Center, for your exceptional care and service.

I was recently diagnosed with otosclerosis, the same disease that my father has. I knew that getting hearing aids sooner rather than later is important since my hearing will get progressively worse. Fortunately, hearing aids have improved greatly over the years, and I was excited to try out different options.

I went to West Coast Hearing & Balance Center and was impressed by their professionalism and knowledge. They helped me find the best fit for my needs and were always available to answer any questions or concerns I had. It’s important to go to an audiologist that offers more than one brand of hearing aids because personal fit is vital, especially for someone like me who is hard to fit. I tried three different brands before finding the perfect fit for me.

My hearing loss is severe to profound, which makes it more difficult, but West Coast Hearing & Balance Center covered all my concerns and made the process easy for me. They also made sure to keep me in the loop around people so that I could stay connected with my surroundings.

I highly recommend West Coast Hearing & Balance Center to anyone who needs help with their hearing. They are always available for any problem, which is important because when I have something go wrong with an aid, I need help as soon as possible. Thanks to West Coast, I feel confident and connected again.

I was struggling to keep up with important information during business meetings, especially when multiple people were present. But after getting my hearing tested at West Coast Hearing & Balance Center, I was impressed with the thoroughness and ease of the process. The results have been significant – my mild hearing loss is now much improved, and I can even switch modes depending on the situation.

The whole experience was painless and there’s really no need for embarrassment or concern. I found it to be quite easy, thanks to the knowledgeable and professional team at this clinic. Highly recommended!

I was feeling embarrassed about my hearing loss, but I knew I needed to do something about it. I didn’t have any prior experience with hearing aids, so I wasn’t sure where to start. I didn’t have any concerns about the process, but I wasn’t sure what to expect.

Fortunately, Dr. Kho was recommended to me by my primary provider. From the moment I stepped into her office, I was impressed by her professionalism and knowledge. She answered all of my questions and concerns, and I felt much more comfortable with the process.

I don’t have any previous experience with other audiologists, but I would definitely recommend Dr. Kho to others. She was patient, understanding, and made the entire experience easy and stress-free. Thank you, Dr. Kho, for all that you do.

I first realized something might be wrong with my hearing when my daughter told me I needed a hearing test. I, of course, denied it, but she kept at me. My biggest concern was admitting I was getting older with all the symptoms of aging, and I was not prepared to admit it. My first visit was very positive, noting the friendliness, helpfulness, and kindness of the team.

Since getting hearing aids, my life has changed considerably. My daughter no longer nags me, and I do hear a lot better. I can really tell the difference in my hearing when I take them off at night. For anyone concerned about their hearing and considering a visit, I would definitely recommend it.

When I first started having trouble hearing others in meetings, I didn’t think it could be related to my age. But after my hearing test revealed I needed hearing aids, I was hesitant to accept it. I had tried several audiologists in the past with mixed results, so I approached West Coast Hearing & Balance Center with a “let’s see how it goes” mindset.

I was pleasantly surprised by how friendly and direct the staff was as well as how computer savvy they were during the testing process. After getting fitted with my new hearing aids, I noticed a huge improvement in my work situations and social life.

If you’re in a similar situation, I highly recommend not wasting any more time and visiting West Coast. You’ll appreciate how approachable they are and how they can help you improve your hearing.